All Hours Roadside Community Care Program

    Affordable Roadside Assistance for DFW Seniors, Veterans & Eligible Residents

    Keeping our neighbors moving — without letting a roadside emergency become a financial emergency. Qualifying DFW residents get $35 jump starts, $35 spare-tire installs and $40 lockouts, 24 hours a day.

    Check my eligibilityCall (214) 785-2102

    Community Care rates

    These prices are for qualifying Community Care customers only. The program subsidizes the labor — parts, batteries, tires, fuel and specialty materials are priced separately and quoted before any work begins.

    Jump start

    $35

    Mobile dispatch plus a standard 12V jump-start attempt. If the battery will not hold a charge, a replacement battery is priced separately.

    Tire change / spare install

    $35 labor

    We come to you and mount your usable spare. A replacement tire, if you need one delivered, is quoted separately.

    Battery installation

    $35 labor

    Installation labor when you already have the correct battery. Registration or programming on some vehicles may add a charge.

    Auto lockout

    $40

    Non-destructive entry on standard vehicles. Lost keys, key cutting and programming are separate services.

    Tire air / inflation

    $40

    Accessible tires checked and inflated to spec. Inflation is not a repair — a tire that keeps going flat needs inspection.

    Basic flat-tire repair

    $40 labor

    Puncture repair labor when the tire can be safely repaired. Sidewall and shoulder damage cannot be repaired safely.

    Fuel delivery is available to qualifying residents at a reduced dispatch charge; the fuel itself is separate. Ask the dispatcher for current options.

    Community Care at a glance

    All Hours Roadside Community Care gives qualifying DFW seniors, veterans, disabled adults and senior-community residents $35 jump starts, $35 spare-tire installation labor, $35 battery installation labor, and $40 lockouts, tire air and basic flat repair — 24 hours a day, with no membership.

    Who it serves
    Seniors 65+, veterans, disabled adults, senior/retirement community residents, fixed retirement income
    Community rates
    $35 jump start · $35 tire change labor · $35 battery install labor · $40 lockout · $40 tire air · $40 flat repair labor
    What is separate
    Tires, batteries, fuel, keys, towing and specialty parts are priced separately
    Coverage
    Dallas-Fort Worth Metroplex, subject to technician availability
    Availability
    24 hours a day, 365 days a year — same rate overnight as midday
    How to request
    Call (214) 785-2102 and ask for Community Care, or submit the eligibility form on this page

    Community Care is an All Hours Roadside company program. It is not insurance and not a government, VA, Medicare or Medicaid benefit.

    Service information reviewed:

    Our community promise

    Getting stranded should not force anyone to choose between paying a roadside bill and paying for groceries, a prescription or the electric bill. For a lot of people that is a real decision, and it happens at the worst possible moment — in a parking lot after dark, in a driveway before a medical appointment, on a shoulder in July heat.

    We cannot make roadside service free. Technicians, trucks, fuel, tools and insurance all cost real money, and a program that pretends otherwise collapses in six months. What we can do is cut the labor charge substantially for the neighbors who feel that bill hardest, and build the program so it is still running next year.

    That is what Community Care is. Not a promotion, not a coupon — a standing program with published rates, defined eligibility and the same 24/7 dispatch every other customer gets.

    Who the program is for

    You need to fall into one of these categories — not all of them.

    Seniors 65 and older

    You spent decades working, raising families and holding communities together. A flat tire on a Tuesday afternoon should not turn into a budget decision. Adults 65 and older qualify for Community Care pricing on every service listed above.

    Veterans

    Veterans qualify independently of age — whether the breakdown happens in your driveway, at a VA appointment or in a shopping center parking lot anywhere in our DFW coverage. Basic verification such as a VA card, DD-214 or driver's license designation may be requested.

    Adults with a qualifying disability

    When mobility is already a challenge, a disabled vehicle is more than an inconvenience — it can cut off the only independent transportation you have. Qualifying disabled adults receive Community Care pricing without being asked for medical records.

    Senior and retirement community residents

    Residents of qualifying senior living, retirement, independent living and assisted living communities qualify. Many DFW communities keep our program information at the front desk so residents have the number before they need it.

    Seniors on fixed retirement income

    Social Security, a pension or retirement savings arrive on a fixed schedule; a dead battery does not. Seniors living primarily on fixed retirement income qualify for the discounted labor rates on this page.

    Other qualifying circumstances

    All Hours Roadside can approve additional situations at its discretion when a resident clearly falls within the purpose of the program. Call and describe your situation — a dispatcher will tell you honestly whether it fits.

    What this program is not

    Community Care is not a general discount for everyone having a hard month. It was built for specific groups who often have limited mobility, fewer transportation alternatives and a harder time absorbing an unexpected emergency expense. Being temporarily short on money does not by itself qualify a customer.

    It is also not a government program. It is not insurance, not Medicare, not Medicaid and not a VA benefit. No agency reimburses us and using Community Care has no effect on any benefit you receive. All Hours Roadside funds it, sets the eligibility rules and decides who qualifies.

    Keeping the gate clear is the only way the rates stay where they are. We would rather turn down a request honestly than water the program down until it no longer helps the people it was created for.

    What each community rate covers

    $35 jump start

    A dead battery strands people at home, at the doctor's office, at the grocery store and in senior community parking lots — often first thing in the morning after a cold night. Qualifying Community Care customers get a mobile jump start for $35, which covers dispatch and a standard jump-start attempt. Most take about ten minutes on site. If the battery is failed, damaged or unable to accept a charge, a jump will not hold and a replacement is the real fix; the battery itself is a separate cost. Our jump start service page explains how the on-site process works.

    $35 spare-tire installation labor

    If you have a flat and a usable spare, basic installation labor is $35. The technician comes to your location and mounts the spare whenever the vehicle and the spare are safely accessible — which means you do not need a tow simply because nobody is around to change a wheel. Many older vehicles have a spare that has been sitting under the trunk floor for a decade; if it is flat or unusable, we can talk through a delivered replacement tire, priced separately. See our mobile tire service for the full scope of what we carry.

    $40 auto lockout

    Keys locked inside is one of the most common calls we get from senior communities, usually within a few steps of the front door. Basic lockout assistance is $40 for qualifying customers, using air-wedge and long-reach tools chosen to minimize the risk of damage — no broken glass. Access depends on the vehicle, the lock system and where the car is sitting. Specialty keys, immobilizer systems and lost-key situations are different jobs with their own pricing, explained before we start. Details are on our lockout service page.

    $40 tire air service

    Low pressure becomes a safety problem faster than most people expect, and gas station air pumps are hard to use if kneeling or bending is difficult. For $40, our technician checks accessible tires and inflates them to the manufacturer's spec at your location. Be aware of what inflation is not: if a tire repeatedly loses air, there is a puncture, a leaking valve, a bent wheel or tire damage behind it, and topping it off week after week is postponing a blowout rather than preventing one.

    $40 basic flat-tire repair labor

    When a puncture is repairable, qualifying customers get the repair labor for $40. Repairability comes down to where the puncture is, how big it is, the condition of the tire and the applicable safety standards — a nail in the center tread is usually fixable, a sidewall or shoulder puncture is not. Not every damaged tire should be repaired, and community pricing never changes that judgment. If replacement is the safe call, we will say so; the tire is a separate cost.

    $35 battery installation labor

    Already bought the correct replacement battery and cannot lift or fit it yourself? Installation labor is $35 for qualifying customers. The battery itself is not included. Vehicle configuration matters here more than it used to: many recent models with start-stop systems, and most hybrids, need battery registration or programming after the swap so the charging system treats the new battery correctly. Those procedures may carry an additional charge. Our battery replacement page covers which vehicles need it.

    What is included, and what may cost extra

    Included in the community rate

    • Mobile technician dispatch to your location
    • Basic roadside labor for the six listed services
    • Standard 12V jump-start attempt
    • Spare-tire installation when the spare is usable
    • Non-destructive vehicle lockout assistance
    • Tire inflation on accessible tires
    • Repairable-puncture repair labor
    • Battery installation labor on standard fitments

    Priced separately when needed

    • Replacement tires and tire disposal fees
    • Replacement batteries and battery programming or registration
    • Fuel and specialty materials
    • Key replacement, key cutting and key programming
    • Specialty lockout equipment for advanced security systems
    • Towing, winching and vehicle recovery
    • Advanced tire repairs beyond a basic puncture
    • Mechanical repairs or damage from an existing vehicle condition

    Before performing chargeable additional work, our technician explains the cost whenever it is reasonably possible. You can see our standard published rates on the pricing page.

    How Community Care works

    1. 1

      Call and ask for Community Care

      Dial (214) 785-2102 and tell the dispatcher you are requesting the Community Care Program. A live person answers — there is no phone tree to fight through.

    2. 2

      Tell us exactly where you are

      An address, cross-streets, apartment or retirement community name, business parking lot or a dropped pin all work. The more specific, the faster the technician finds you.

    3. 3

      Tell us what happened

      Dead battery, flat tire, keys locked inside, low tire pressure, or you already have a battery and need it installed. That determines which community rate applies.

    4. 4

      Confirm eligibility

      A couple of quick questions establish your category. We never ask for medical records, diagnoses, benefit numbers or income documents.

    5. 5

      Confirm the price before work begins

      The dispatcher states the applicable community rate up front. If parts or extra work turn out to be needed, the technician explains that cost before doing it.

    6. 6

      Get back on the road

      A technician comes to you and performs the service on site — no tow to a shop, no arranging a ride, no waiting until Monday morning.

    How verification works

    Verification exists to protect the program, not to interrogate you. Depending on your category we may confirm age, veteran status, residency in a participating senior community, a disability-related indicator such as a placard or benefit letter, or retirement status. That is usually a thirty-second conversation.

    We do not collect medical diagnoses, treatment history, medical records, benefit account numbers, bank statements or income documentation — and our technicians are instructed never to ask for them. If anyone claiming to represent All Hours Roadside requests that information, do not provide it and call us directly at (214) 785-2102.

    Written for the people who call us

    For seniors

    If you are 65 or older, you qualify. Monthly income is predictable; a battery that dies on a 38-degree morning is not. You do not need to figure out the rules before calling — say "I'd like to use Community Care" and the dispatcher takes it from there.

    For veterans

    You served. This is a small, practical way to serve back — discounted labor on the everyday failures that cost people a day of work. Veteran status qualifies you at any age, and it applies anywhere inside our DFW coverage, not just at home.

    For disabled residents

    Transportation independence is the whole point of having the vehicle. When a breakdown threatens it, waiting three days for an affordable option is not acceptable. Tell dispatch about any mobility considerations and we will plan the visit around them.

    For families and caregivers

    If you have an aging parent, a veteran family member or a relative in a retirement community, save (214) 785-2102 in their phone and yours. You can call on their behalf from anywhere, and we will confirm with you once the vehicle is running.

    Community partners and senior living communities

    If your organization serves seniors, veterans or disabled adults, we want residents to have this information before an emergency, not during one. We provide printed program material for front desks, security desks, resident offices, activity centers, transportation offices and emergency binders — at no cost and with no exclusivity agreement.

    • Senior living and retirement communities
    • Assisted living and independent living properties
    • Veteran service organizations and VFW posts
    • Churches and faith community care teams
    • Disability-support and advocacy organizations
    • Community centers and senior activity centers
    • Family caregiver networks
    • Local senior transportation programs
    Community partner inquiries: (214) 785-2102

    Where Community Care is available

    The program covers communities throughout the Dallas-Fort Worth Metroplex. Availability on any individual call depends on where technicians are staged and current demand — if you are outside reach at that moment, the dispatcher tells you immediately instead of leaving you waiting.

    • Dallas
    • Fort Worth
    • Arlington
    • Irving
    • Grand Prairie
    • Grapevine
    • Euless
    • Bedford
    • Hurst
    • North Richland Hills
    • Keller
    • Southlake
    • Coppell
    • Carrollton
    • Plano
    • Frisco
    • McKinney
    • Lewisville
    • Denton
    • Mansfield
    • Burleson

    Plus surrounding DFW communities — see the full service area.

    Check my eligibility

    Submit this and we will review your eligibility and follow up. If you are stranded right now, call (214) 785-2102 instead — the phone is always faster than a form.

    Need help now? Call (214) 785-2102

    We never ask for medical records, diagnoses, benefit numbers or income documents. Your details are used only to confirm eligibility and dispatch service.

    Verified job · Dallas

    Recent DFW Jump Start — the Same Work Community Care Covers

    NOCO Boost HD GB70 lithium jump pack clamped to a Nissan sedan 12V battery in DFW with red engineering clamp on the positive post — All Hours Roadside mobile jump start
    Jump Start — Nissan Sedan with NOCO Boost HD, DFWDFW driver's Nissan wouldn't crank in a shared lot on July 6, 2026. Tech pulled out the NOCO Boost HD GB70 (2000A lithium pack, spark-proof reverse-polarity protection), clamped to the OEM posts with a red engineering clamp on the positive to keep the pack from vibrating on the intake manifold, and fired the QR25 engine on the first crank. Verified 14.0V alternator output after a full surface-charge cycle, load-tested the OEM battery on-site — reading held, so no forced sale. Customer left with a written recommendation to re-test in 72 hours.Job completed July 6, 2026 · Photo by All Hours Roadside Assistance
    Verified job · Dallas

    Recent DFW Spare Install and Air-Up — Covered by the Program

    GMC pickup spare tire mounted and being aired up with a coil hose by an All Hours Roadside technician in a DFW parking lot
    Mobile Tire Service — GMC Spare + Air Top-Off, DFWDFW customer's GMC pickup blew a sidewall in a retail lot on June 12, 2026. Tech installed the customer's spare, aired it to spec with a coil hose, and torque-checked all lugs. Driver back on the road in under 25 minutes.Job completed June 12, 2026 · Photo by All Hours Roadside Assistance

    Community Care questions, answered

    Eligibility, what the rates cover, and what is priced separately.

    Who qualifies

    Who qualifies for the All Hours Roadside Community Care Program?
    Community Care is for adults 65 and older, veterans, adults with a qualifying disability, residents of participating senior or retirement communities, and seniors living primarily on retirement, Social Security or pension income. You only need to fall into one of those categories, not all of them. All Hours Roadside may also approve other circumstances at its discretion when the situation clearly fits the purpose of the program. Tell the dispatcher "I'd like to use Community Care" when you call and we will confirm eligibility before a technician is dispatched.
    Do I have to prove I'm low income to qualify?
    No — Community Care is not a general hardship or low-income discount and we do not ask for bank statements, tax returns or proof of income. The program is built around specific community categories where a roadside breakdown is hardest to absorb: older adults, veterans, disabled drivers and residents of senior communities. Being temporarily short on money by itself does not qualify, and that is intentional — keeping eligibility focused is what keeps the discounted rates available for the people the program was created to help.
    Is this a government, VA, Medicare or Medicaid benefit?
    No. Community Care is an independent All Hours Roadside company program. It is not insurance, not a VA benefit, not Medicare or Medicaid, and no government agency pays any part of it. Eligibility, pricing and availability are determined entirely by All Hours Roadside under the program's own rules, and we can adjust the program as it develops. Using Community Care does not affect any government benefit you receive and we never bill a benefit program on your behalf.
    I'm a veteran under 65 — can I still get the discounted rates?
    Yes. Veteran status qualifies you on its own, independent of the 65+ senior category, whether you served two years or twenty. Basic verification may be requested — typically a VA card, DD-214, veteran designation on your Texas driver's license, or another reasonable form of confirmation. The rates are the same ones every Community Care customer receives: $35 jump start, $35 spare-tire installation labor, $40 lockout, $40 tire air, $40 basic flat-repair labor and $35 battery installation labor.
    What if I'm 64, or just short of the age cutoff?
    Age alone would not qualify you under the senior category, but another category still might. Veteran status, a qualifying disability, or living in a participating senior or retirement community each qualify a person independently of age. Call and describe your situation — a dispatcher can walk through the current categories with you in about a minute. If none apply, we will quote you our standard rate honestly rather than leaving you guessing.
    Do I have to live in a retirement community to be eligible?
    No. Living in a qualifying senior, retirement or assisted-living community is just one of several ways to qualify. Seniors 65+, veterans and adults with a qualifying disability all qualify on their own regardless of where they live — a house, an apartment, or with family. Residents of participating communities sometimes have an easier verification path because the community itself is already on file with us.

    Community Care rates and what they cover

    How much is a jump start through Community Care?
    A qualifying Community Care jump start is $35, which covers mobile dispatch to your location and a standard jump-start attempt on a 12V vehicle. Most jump starts are finished within about 10 minutes of the technician arriving. If the battery is too damaged to accept and hold a charge, a jump will not keep the vehicle running and a replacement battery may be needed — the battery itself is a separate cost from the $35 service.
    How our jump start service works
    How much is a tire change for seniors and veterans?
    Spare-tire installation labor is $35 for qualifying Community Care customers when you have a usable spare and it is safely accessible. Our technician comes to your driveway, parking lot, senior community or safe roadside location and installs it — no tow needed just to swap a wheel. If you do not have a usable spare and need a replacement tire delivered, the tire itself is priced separately and the dispatcher will quote it before any work starts.
    Mobile tire service details
    How much is a car lockout through the program?
    Basic vehicle lockout assistance is $40 for qualifying Community Care customers. Our technicians use non-destructive entry tools designed to open the door without breaking glass or damaging the frame, and most unlocks finish within minutes of arrival. Some push-button, immobilizer or advanced security systems, plus anything involving lost keys rather than locked-in keys, may require additional services that carry their own charge — you will be told before that work begins.
    How lockout service works
    How much is battery installation labor for a qualifying customer?
    Mobile battery installation labor is $35 for qualifying Community Care customers when you already have the correct replacement battery. The battery itself is not included in that price. Some vehicles — many newer models with start-stop systems or hybrids — require battery registration or programming after installation, and those procedures may carry an additional charge because they need extra equipment and time on site.
    Battery replacement details
    What does the $40 tire air service include?
    Mobile tire inflation is $40 for qualifying Community Care customers and includes checking accessible tires and adding air to the appropriate pressure. It is meant for a soft tire, a low-pressure warning light, or a tire that has been slowly losing air. Inflation is not a repair — a tire that keeps going flat usually has a puncture, a leaking valve stem, a bent wheel or sidewall damage, and it should be inspected rather than aired up repeatedly.
    What is included in $40 flat-tire repair labor?
    Basic puncture-repair labor is $40 for qualifying Community Care customers when the tire can be safely repaired. Whether a tire is repairable depends on where the puncture sits, how large it is, the tire's condition and applicable safety standards — a nail in the center tread is usually repairable, while a sidewall or shoulder puncture is not. If our technician determines a tire cannot be safely repaired, we will tell you and recommend replacement instead; the replacement tire is a separate cost.

    What the discount does and does not cover

    Is a new battery included in the discounted price?
    No. Community Care discounts the labor to install a battery, not the battery itself. A replacement battery is quoted separately based on your vehicle's group size, cold-cranking amps and whether it is a standard, AGM or start-stop battery. We tell you the full out-the-door number — battery plus discounted labor — before anything is installed, so there is no surprise when the work is finished.
    Is a new tire included in the $35 tire change?
    No. The $35 covers labor to install your spare, not a new tire. If your spare is missing, flat or unusable and you need a tire delivered, the tire is priced separately by size and type and quoted before we head your way. Many customers use the discounted labor to get the spare on, drive on it safely at reduced speed, and buy the replacement tire on their own schedule at their preferred shop.
    What else may cost extra beyond the community rate?
    Anything outside basic roadside labor may carry an additional charge: replacement tires and batteries, fuel, specialty parts, tire disposal, advanced tire repairs, key replacement or programming, battery registration, towing, winching, vehicle recovery and mechanical repair. Community Care is built around the six basic services listed on this page. Before performing any chargeable extra work, our technician should explain the additional cost whenever it is reasonably possible to do so.
    Does Community Care cover towing?
    No, towing is not part of the Community Care rate structure and is generally quoted separately. The program focuses on mobile roadside labor performed at your location — which in many cases removes the need for a tow entirely, since a spare install, jump start or on-site battery swap gets the vehicle moving again. If your situation genuinely requires a tow, the dispatcher will say so plainly rather than sending a technician for a service that will not solve the problem.
    Does Community Care cover fuel delivery?
    The fuel itself is not covered by the discounted labor rates, but a reduced dispatch charge may be available for qualifying customers who run out of gas. Fuel delivery availability varies by location and time of day more than our other services do. Call and ask the dispatcher for current fuel-delivery options before you assume a rate — we would rather quote you accurately up front than change the number when the technician arrives.
    Can I use the program more than once?
    Eligibility does not automatically guarantee unlimited discounted service. Each request is reviewed under the program's rules, and repeated calls for the same underlying problem — for example, jump-starting the same failing battery week after week — usually mean the vehicle needs a real repair rather than another discounted visit. We are not trying to ration help; we are trying to keep the program sustainable so it is still here the next time a neighbor needs it.

    Requesting service and verification

    How do I request Community Care service?
    Call (214) 785-2102 and tell the dispatcher you are requesting the Community Care Program. Give your location, describe what happened, and answer a couple of quick eligibility questions. The dispatcher confirms the applicable community rate before a technician is assigned, so you know the price before anyone rolls. If it is not an emergency, you can also submit the eligibility form on this page and we will follow up with you.
    What documentation do you need to verify eligibility?
    We keep verification deliberately simple: something that shows age for the senior category, veteran status for veterans, residency for a participating senior community, or a disability-related indicator such as a disabled parking placard or benefit letter. We do not ask for medical records, diagnoses or treatment history, and our technicians are instructed not to request them. The goal is to confirm you belong in the program, not to make you justify your circumstances.
    Can my daughter, son or caregiver call on my behalf?
    Yes. A family member, caregiver, neighbor, community staff member or another authorized person can call and arrange service for you. This happens constantly — an adult child calls from another city because a parent's battery died in a grocery store parking lot. The person actually receiving the service still has to meet the eligibility requirements, and it helps if they can be reached by phone at the vehicle when the technician arrives.
    Is the program available 24 hours a day?
    Yes, All Hours Roadside dispatches around the clock, including overnight, weekends and holidays, and Community Care pricing does not change at 3am. Availability still depends on technician coverage and demand in your specific area at that moment — an ice storm night is different from a Tuesday afternoon. A live dispatcher answers the phone and gives you a realistic arrival window instead of an automated callback promise.
    How do I pay, and do I pay before or after the service?
    Payment is collected on site after the work is done, and we accept credit and debit cards, tap-to-pay including Apple Pay, Zelle and Cash App. There is no membership fee, no monthly plan and no contract to sign — you pay the community rate for the service you actually received. The dispatcher confirms the price before dispatch and the technician confirms it again before starting, so the number should never move on you.
    See all accepted payment methods
    Which cities does Community Care cover?
    Community Care is available throughout the Dallas-Fort Worth Metroplex, including Dallas, Fort Worth, Arlington, Irving, Grand Prairie, Plano, Frisco, McKinney, Carrollton, Lewisville, Denton, Grapevine, Southlake, Keller, Euless, Bedford, Hurst, North Richland Hills, Coppell, Mansfield and Burleson. Coverage on any given call depends on where our technicians are staged at that moment. If you are outside our reach, the dispatcher will tell you immediately instead of leaving you waiting.
    Full DFW service area

    Senior communities, caregivers and partners

    Does All Hours Roadside work with retirement and senior living communities?
    Yes, and we actively want to. Property managers, activity directors, resident coordinators and transportation staff can set up a referral relationship so residents have our Community Care information on hand before something goes wrong. We provide printed material for front desks, security desks, resident offices and emergency binders. There is no cost to the community and no exclusivity agreement — it simply means residents know who to call at 6am when a car will not start.
    Can a veterans organization, church or community center partner with the program?
    Yes. Veteran organizations, churches, nonprofits, disability-support groups, senior advocacy organizations, caregiver networks and community centers are all good fits for a referral relationship. We can discuss resident referral information, printed program materials, a dedicated contact procedure for your staff and basic roadside-safety education for the people you serve. Call (214) 785-2102 and ask about a Community Partner conversation.
    I'm a long-distance caregiver — how does this help me?
    It gives you someone local to call when you are hours away and cannot physically get there. Instead of trying to find a neighbor or a friend of a friend who can drive across town with jumper cables, you can call one number, give us the address, and a technician goes to your parent at a discounted rate. We can call you when the technician arrives and again when the vehicle is running, so you are not left refreshing your phone.
    Is there a membership, sign-up fee or contract?
    None of the three. Community Care is not a subscription roadside plan and there is nothing to enroll in ahead of time or renew annually. You do not pay anything until you actually need help, and then you pay only the community rate for that service. Eligibility attaches to you as a person — once we have confirmed you qualify, future calls go faster because that confirmation is already on file.
    Why does All Hours Roadside run this program?
    Because a $100 roadside bill is an inconvenience for some people and a genuine problem for others. A dead battery can mean a missed dialysis appointment; a flat tire can strand a widow in a parking lot after dark. We cannot make roadside service free — technicians, trucks, fuel, tools and insurance all cost real money — but we can cut the labor charge substantially for the neighbors who feel that bill the hardest, and still run a business that is here next year.
    What should I do if my vehicle is in an unsafe spot while I wait?
    Your safety comes before the vehicle, always. If you are in an active traffic lane, on a narrow shoulder or in any immediately dangerous position, call 911 first and move to a safe place away from traffic if you can do so safely — do not stand beside the car or in the roadway waiting for a technician. Tell our dispatcher exactly where you are standing so the technician can find you, and stay on well-lit ground if it is dark.

    Important pricing notice

    Community Care prices apply only to qualifying customers and qualifying services, and they are based on basic labor. Parts, products, replacement tires, replacement batteries, fuel, towing, specialty equipment, advanced repairs and other services may carry additional charges. Prices and eligibility may change as the program develops. Confirm pricing with dispatch before authorizing any additional chargeable work.

    A roadside emergency shouldn't become a financial emergency

    If you are a DFW senior, veteran, disabled resident or retirement-community resident, we will review your situation, confirm whether you qualify and tell you the price before a technician rolls. Basic help, fair pricing, from a local company trying to give back.

    Call (214) 785-2102 — ask for Community Care
    Call

    After hours? Still on. Text us — a real person replies 24/7.